Privacy Policy

MATSURI ("we", "us", or "our") handles users' personal information and other information relating to our website "matsuri.top" (the "Site") in accordance with the following policy.

1. Information We Collect

In connection with your use of the Site, we may collect the following information:

  • Name, company or organization name, affiliation, and title
  • Email address, phone number, and other contact details
  • The content of inquiries, sponsorship, exhibition, media, partnership, or other communications
  • Information you provide in connection with applying for or participating in events or projects
  • Access information such as IP address, browser, device, OS, access date and time, pages viewed, and referrer
  • Information collected through cookies and similar technologies

2. Purpose of Use

We use the information we collect for the following purposes:

  • Responding to and communicating regarding inquiries
  • Handling requests regarding sponsorship, exhibition, partnership, media, recruitment, and other matters
  • Providing information about, and operating, events, projects, and related services
  • Sending news, event information, and similar communications with the user's consent
  • Understanding and improving use of the Site, and planning content
  • Preventing and responding to unauthorized access, abusive conduct, and other issues
  • Responding to requests from laws, regulations, or public authorities
  • Business incidental to the above purposes

3. Provision to Third Parties

Except in the following cases, we do not provide personal information we collect to third parties:

  • With the individual's consent
  • Where required by law
  • Where necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent
  • Where we outsource handling, to the extent necessary for our operations, to a contractor bound by confidentiality obligations
  • Where information is transferred in connection with a merger, business transfer, or other business succession

4. Outsourcing and Overseas Processing

We may outsource operation of the website, data storage, email delivery, access analytics, inquiry management, and other operations to outside providers.

The Site relates to international activities, including in Japan and the Philippines, and depending on the server locations of the external services we use, information may be stored or processed outside the user's country of residence. We select our providers and implement appropriate management in accordance with applicable law.

5. Use of Cookies and Similar Technologies

The Site may use cookies and similar technologies for site display, language settings, security, analysis of usage, and improving convenience.

Essential Cookies

These cookies are necessary for the basic display, security, and language settings of the Site. Disabling them may cause parts of the Site to not function properly.

Analytics

The Site may use analytics services to understand and improve usage of the Site. Analytics providers may collect information such as pages viewed, device used, and IP address through cookies and similar technologies.

Third-Party Content

The Site may display posts or videos from external services such as X, Facebook, and Instagram. When such content is displayed, the relevant provider may use cookies and similar technologies to collect browsing information. Information collected in this way is handled in accordance with each provider's privacy policy.

Managing Cookies

Users can disable or delete cookies through their browser settings. Doing so, however, may make some features of the Site unavailable.

6. Retention Period

We retain the information we collect only for as long as necessary to achieve the purpose of use, for as long as required by law, or for as long as necessary to respond to disputes, and delete or anonymize it by reasonable means once it is no longer needed.

7. Security Management

We take reasonable security measures, including management of access rights and oversight of contractors, to prevent unauthorized access to, leakage, loss, or alteration of personal information.

8. Disclosure, Correction, and Deletion

Users may request disclosure, correction, suspension of use, deletion, or other actions regarding their personal information held by us, in accordance with applicable law.

Upon receiving such a request, we will respond in accordance with applicable law after verifying the requester's identity.

9. External Sites

We are not responsible for the handling of information on external sites or services linked from the Site. Please review the privacy policy of each site or service.

10. Changes to This Policy

We may change this Policy in response to changes in law, our services, or the functionality of the Site. If we make a material change, we will notify users in a clear manner on the Site.

11. Contact

For inquiries regarding this Policy or the handling of personal information, please contact us through the Site's contact form.

Contact

Operator: MATSURI / Otacute Inc.
Effective date: July 18, 2026